Frequently Asked Questions
Everything you need to know about shopping with Flirt Adult Store.
Is my order shipped in discreet packaging?
Yes. We prioritize your privacy. All orders are shipped in plain, unmarked boxes or mailers with no mention of the store name or contents on the outside label.
What will appear on my credit card statement?
To ensure total discretion, your billing statement will show a neutral descriptor such as 'FAS Holdings' rather than 'Flirt Adult Store'.
What is your return policy for intimate items?
Due to health and hygiene regulations, we cannot accept returns on opened or used adult toys and intimate apparel. If a product is defective, please contact our support team within 14 days for a replacement.
Are your products body-safe?
Absolutely. We curate our collection to include high-quality, body-safe materials such as medical-grade silicone, borosilicate glass, and phthalate-free TPE.
How long does shipping usually take?
Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your order sooner.
How do I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress.